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FAQ
Reservations and Studio Policies
How can I book my first Pilates class?
A: You can request an appointment by filling out the form on the contact page, sending an email, or messaging me directly on WhatsApp. We'll work together to find the most convenient day and time for you, based on the studio's availability.
Q: What is the cancellation policy for classes?
A: Out of respect for the studio and other clients, lessons must be canceled or rescheduled at least 24 hours before the scheduled start time. Otherwise, the lesson will be charged.
Q: What payment methods do you accept?
A: At the studio, you can conveniently pay in person in cash, by credit/debit card, or by bank transfer before the start of the lesson package.
Lessons and Clothing
Q: I've never done Pilates before. Can I start with small group classes?
A: You need to book at least one individual lesson first.
Q: What should I bring and how should I dress for class?
A: I recommend comfortable athletic clothing (leggings or a tracksuit) that allows you to move freely. We work without shoes: socks are required, preferably non-slip ones. All technical equipment and mats are already available in the studio and sanitized after each use.
Q: Does the studio have machinery or do you only do floor work?
A: The Natural Movement Lab is a comprehensive studio. We use both floor mats (Matwork) and professional Balanced Body and Pilates equipment (such as the Reformer, Tower, Wunda Chair, and Ladder Barrel) to offer you a deep, fluid, and varied postural workout.